HOA & Property Management Services

1) Preventive Maintenance Programs (PM)

Reduce emergencies and protect your budget with proactive inspections and scheduled service:

• Quarterly / biannual site inspections
• Asset-based preventive maintenance plans
• Sealant and caulking replacement programs
• Gate and door hardware inspections
• Exterior monitoring (stucco, paint, envelope conditions)
• Lighting inspections and replacements
• Drainage, downspout, and water intrusion checks
• Preventive repair recommendations with photo reporting

2) Work Orders & Ongoing Service Contracts

We support HOAs and property managers with structured work order fulfillment and service programs:

• Routine repairs and maintenance
• Standardized pricing menu for frequent repairs (optional)
• SLA-based response plans (same-day / 24-hour / 72-hour)
• Recurring service scheduling and priority dispatch
• Emergency response coordination for active contract clients
• Weekly or biweekly open work order summaries (optional)

3) Common Area Repairs & Exterior Renovations

We execute repairs and upgrades to maintain property value and reduce liability:

• Common area renovations and improvements
• Exterior repairs and restoration
• Stucco repairs, waterproofing, and envelope corrections
• Railing, fence, and gate repairs / replacements
• Exterior paint programs and touch-up programs
• Surface upgrades and lighting improvements
• Concrete patching, walkways, and trip-hazard repairs
• Parking area safety upgrades (bollards, signage support, speed bumps)

4) Compliance & Risk Mitigation Repairs

We help HOAs and property managers stay ahead of safety concerns, insurance audits, and compliance issues:

• Building code compliance corrections
• Handrail and stair safety repairs
• Egress and door safety corrections
• ADA-related improvements (as applicable)
• Fire/life safety correction support (as permitted under scope)
• Hazard correction programs with documentation and tracking

5) Leak Response & Water Intrusion Support

Water intrusion is one of the most common and costly HOA issues. We provide immediate response support and long-term corrective repairs:

• Emergency leak response coordination
• Interior protection + containment support
• Stucco crack sealing and waterproofing repairs
• Window/door leak support and sealant replacement
• Drywall repair, restoration, and finish repairs
• Coordination with restoration vendors when required

6) Unit Turnover & Make-Ready Support

We help property managers speed up turn time with reliable multi-trade support:

• Punch lists and unit turnover repairs
• Painting, drywall, and surface repairs
• Hardware, fixtures, and appliance installations
• Safety corrections prior to move-in
• Vendor coordination and scheduling support

7) Capital Improvement & Project Management

For larger projects, we provide end-to-end project management and controlled execution:

• Scope development and feasibility evaluation
• Bid package preparation and field verification
• Permit and inspection coordination (when required)
• Budget planning and sequencing for multi-phase work
• Material procurement and submittals
• Trade coordination and jobsite oversight
• Quality control, punch walks, and closeout documentation
• Warranty tracking and repair history logs (optional)

8) Vendor Oversight & Trade Coordination

We reduce management workload by coordinating specialty trades and ensuring quality:

• Trade coordination and scheduling
• Site walk support and jobsite readiness planning
• Vendor compliance and documentation tracking
• Field verification and quality control checklists
• Single point-of-contact for multi-trade scopes

9) HOA Board Support & Meeting Participation

We help boards make informed decisions with professional communication and planning:

• Attend board meetings (virtual or onsite) as needed
• Present scope options, timelines, and cost drivers
• Provide repair vs. replacement recommendations
• Identify risks, compliance concerns, and long-term impacts

10) Reserve Study Support & Long-Term Planning

Top Tier supports HOAs with responsible planning and budgeting:

• Reserve walkthrough support
• Rough-order budgets for future projects
• Identification of cost-saving strategies and sequencing
• Multi-year planning insights for capital improvements